Customer Support Agent
Customer Service
Operations
Job Description
Department: Customer Service
Job Type: Full-Time & Part-Time
Posted
April 27, 2022
About role
WE ARE LOOKING FOR MULTILINGUAL AGENTS TO JOIN OUR DYNAMIC AND ENERGETIC TEAM!
What you’ll do
Working on a rotating shift schedule, in this role, you will join a young energetic team, whose main responsibility is to assist customers by answering incoming email queries, as well as providing ‘on-site live chat’ and telephone support.
WHAT ARE THE REQUIREMENTS?
A university degree or similar qualification
Have complete fluency in both written and spoken English.
Be an excellent communicator both verbally and in writing.
Willingness to work in shifts in a 24/7 shift system
Previous experience in the field of customer support will be considered an asset!
SKILLS
Be able to multitask and work under pressure
Is a great team player
Is willing to learn
Has a flexible attitude towards work
WHAT SHOULD YOU EXPECT?
The informal atmosphere and family-like environment
Great Work-life balance
Teamwork and collaboration
A Safe work environment
Training & Personal development
Relocation package
Very attractive remuneration package
Fringe benefits